Return & Refund Policy

Welcome to Trenx.in Replacement Policy. Your 100% Happiness is our First and Highest Priority.

Trenx.in offers a 7 days Replacement ensure on all items. Kindly reach out to us inside 7 Days of accepting your request on the off chance that you might want to have it supplanted.

Every one of our items are 100% quality checked prior to being dispatched. Likewise, the items are stuffed cautiously so it contacts you with no harms.

In any case, on account of any surprising mishappening to the item during travel, You feel any issue with the item, for any XYZ reason the item is gotten in unusable condition, You can request a substitution for the item and our group will assist you with excursion in the most ideal ways conceivable.

You will be needed to send us a tiny video (only 8-10 seconds) on E-mail: thetrenx@gmail.com, clarifying the issue on why the item conveyed is gotten in unusable condition, and our group will 100% make a point to amend the issue at soonest conceivable.

Replacement Terms and Conditions :

A substitution might be given, on the off chance that you have gotten the item in an unusable condition.

Significant Notice 1: Since All screens and all telephone screens have distinctive shading designs (splendor/contrast settings), Replacement if there should be an occurrence of distinction of tones won’t be given. Regardless of whether you check out a similar photo on 2 distinctive telephone screens, shadings will look somewhat changed. We trust you will comprehend the slight distinction of various screen/screen tones 🙂

Significant Notice 2: Please read the portrayal cautiously about the item material before you put in the Request. The material of the item is obviously referenced in the item portrayals of every item. Substitutions won’t be given in the event that you requested some unacceptable material.

Significant Notice 3: Please check out the reference photographs on the item page to perceive how to item looks from top, base, and sides, in the standard pictures. There will not be any substitutions in the event that you didn’t see side pictures and had various assumptions. Rest be guaranteed, the items are painstakingly intended to be defensive from every one of the 4 sides, the raised lip on top and base, shields the telephone from any strange fall there may occur.

To record a Replacement Request, follow the accompanying 3 simple tasks

1) Go to “OrderHistory” page

2) Open the Order for which you need to put the Replacement Request

3) Click on “Replacement” button before item that you need to Replace.

  • We acknowledge replacement demand inside 7 days of the request. If it’s not too much trouble, guarantee while returning the item the bundling is flawless the manner in which it was conveyed.

How might I get my Replacement?

Substitutions are dependent upon endorsement from the quality confirmation group. The video given by you on Email would be painstakingly inspected and substitutions will be given provided that your solicitation/issue/issue is real.

When the Replacement demand is endorsed, We will dispatch a Brand New Replacement Product inside 24 hours of endorsement. 🙂